Welcome to the Outlet The Street Set Store FAQ. We’ve compiled answers to the most common questions about our premium streetwear, shipping, payments and more. Can’t find what you need? Hit up our Leeds crew at [email protected].
About Our Brand
Who is Outlet The Street Set Store for?
Our gear is designed for the global streetwear community – skaters, urban professionals, and style enthusiasts who appreciate limited-edition drops and premium basics. Whether you’re in Berlin, New York or Sydney, if you live for that underground-inspired look, you’re our people.
What’s your design philosophy?
Born from skate culture and perfected in Leeds’ fashion scene, we blend functionality with street-ready aesthetics. Every piece – from our signature sweatpants to cult collab tees – gets the same attention to detail we’d want in our own wardrobe.
Products
What products do you offer?
Our collection includes:
• Premium T-Shirts (including limited editions)
• Street-ready Sweatshirts and Sweatpants
• Functional Shorts
• Statement Hats
• Complete your look with our Accessories
• Premium T-Shirts (including limited editions)
• Street-ready Sweatshirts and Sweatpants
• Functional Shorts
• Statement Hats
• Complete your look with our Accessories
Are your products limited edition?
We regularly drop limited-run collaborations and exclusive designs (they sell out fast). Our core collection of essentials is always available – check the product description for edition details.
Ordering & Payments
What payment methods do you accept?
We accept:
• Visa
• MasterCard
• JCB
• PayPal
• Visa
• MasterCard
• JCB
• PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions. We never store your full payment details on our servers.
Shipping & Delivery
Where do you ship?
We ship worldwide except certain regions in Asia and remote locations. The checkout will automatically notify you if we can’t deliver to your area.
What are my shipping options?
Standard Shipping (£12.95):
• Carrier: DHL or FedEx
• Delivery: 10-15 days after dispatch
• Includes real-time tracking
Free Shipping (orders over £50):
• Carrier: EMS
• Delivery: 15-25 days after dispatch
• Includes basic tracking
• Carrier: DHL or FedEx
• Delivery: 10-15 days after dispatch
• Includes real-time tracking
Free Shipping (orders over £50):
• Carrier: EMS
• Delivery: 15-25 days after dispatch
• Includes basic tracking
How long does order processing take?
All orders are processed within 1-2 business days before dispatch. We don’t believe in keeping your style on hold.
Can I track my order?
Yes! You’ll receive a confirmation email with tracking information once your order leaves our Leeds warehouse at 27 Boar Lane.
Returns & Exchanges
What’s your return policy?
We accept returns within 15 days of receiving your order. Items must be unworn, unwashed, and in original packaging with tags attached. Note: Final sale items and limited editions marked as “no returns” are excluded.
How do I start a return?
Email [email protected] with your order number and reason for return. Our Leeds crew will send you instructions faster than a hyped drop sells out.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a tracked service.
Contact & Support
How do I contact customer service?
Our streetwear-obsessed team is based in Leeds and available at [email protected]. We typically respond within 24 hours (often quicker).
What’s your company address?
Outlet The Street Set Store
27 Boar Ln
Leeds, GB LS3P 8MD
United Kingdom
27 Boar Ln
Leeds, GB LS3P 8MD
United Kingdom
Note: All delivery times are estimates and may be affected by factors outside our control, including customs processing in your country. We appreciate your understanding – good streetwear is worth waiting for.